Payments & subscriptions
Free to try properly — the whole library, not a locked sample. Then one subscription. No ads on any plan, and nothing else to buy inside the app.
Prices are set per country, in your own currency — Indian pricing is set for India, not converted from a dollar.
Start with the free trial
Everything unlocked, free, for a trial period we will confirm at launch. No card asked for up front. If you do nothing when it ends, nothing is charged — the app simply asks.
Monthly
Renews every month
— / month
Cancel any time, keeps working to the end of the month.
- The whole library from day one
- Every language, story and card
- Progress synced across phone and web
- No advertising, ever
Annual
Renews every 12 months
— / year
- Everything in monthly
- Cheaper per month
- One renewal to remember, not twelve
- Everything we add during the year
One subscription covers the whole family, on the phone and in the web app. Prices shown in Indian rupees, inclusive of tax where it applies.
Before you buy
Where you buy it decides who you deal with
This is the part that catches people out, so here it is plainly. Whoever took the money is the one who can cancel it or refund it — including when that is not us.
| You bought it | Who takes the money | Who cancels and refunds |
|---|---|---|
| Inside the iPhone or iPad app | Apple | Apple. Settings → your name → Subscriptions. Refunds at reportaproblem.apple.com. We cannot do it for you — we have no access to it. |
| Inside the Android app | Google. Play Store → Payments & subscriptions. Same — it is not ours to touch. | |
| On this website | Our payment processor, on our behalf | Us. Cancel from Parent Corner or email us. Our refund policy is below. |
In all three cases we never see or store your card details.
Already subscribed
Manage or cancel
Cancelling always takes effect at the end of the period you have already paid for. Your child keeps full access until then, and their progress is never deleted just because a subscription lapsed.
🍎 Bought on iPhone or iPad
Opens your Apple subscription list. You can also get there from Settings → your name → Subscriptions.
Manage on Apple🤖 Bought on Android
Opens your Google Play subscription list, where you can cancel or change plan.
Manage on Google Play💳 Bought on this website
Cancel from Parent Corner → Subscription in the app or web app, or email us from the address on the account.
Email supportIf you change your mind
Refunds and cancellation
This is our policy for purchases made on this website. For a purchase made inside the app, Apple’s or Google’s refund policy applies instead — see the table above.
What we refund, without argument
- Within 7 days of a first monthly or annual payment — in full, no reason needed.
- A renewal you did not intend — tell us within 7 days of an annual renewal, and if your child has not used the app since it renewed, we refund it.
- Something is broken and we cannot fix it — we refund the unused part of the period, whenever you tell us.
- Otherwise, part-used periods are not refundable.
Refunds go back to the original payment method within 5–10 working days of us approving them. Ask at support@famzolearn.com from the address on the account. The full wording is in section 7 of the Terms.
How you can pay on this website
Questions
The ones parents actually ask
Can my child buy something by accident?
No. There is nothing to buy inside the app — no coins, no gems, no unlocks. The only purchase is the subscription, and it goes through Apple, Google or a checkout page that needs a card, with whatever password or Face ID your device already requires.
Does one subscription cover both my children?
Yes — the subscription covers your household, not a seat. The current release keeps one child profile per device; multiple profiles are the next thing being built, and when they arrive they are included, not charged for separately.
Is there advertising on the free trial?
There is no advertising anywhere in Famzo Learn, on any plan, including the trial. There is no ad SDK in the build at all.
What happens to my child’s progress if I cancel?
Nothing is deleted. The streak, the chapters read and the difficulty levels stay exactly where they were, waiting, if you come back. What stops is access to new daily content.
What happens if you shut the service down?
At least 90 days’ notice, payments stopped immediately, and a pro-rated refund of whatever part of your period is unused. That commitment is written into section 12 of the Terms, not just onto this page.
Will the price go up on a plan I am already on?
If it ever does, we tell you by email at least 30 days before it takes effect and you can cancel before then. For a subscription bought in the app, Apple and Google also require their own consent step before a higher price can be charged — a price rise cannot be pushed through silently.
Do you store my card details?
No, and we could not if we wanted to. You enter your card on Apple’s, Google’s or our payment processor’s page — never on ours. What reaches us is whether a subscription is active and when it expires. The privacy policy sets it out in full.
Can I buy this for a school or a nursery?
The subscription is licensed for one family’s private use, so no — but please write to support@famzolearn.com and we will work something out rather than have you use the wrong licence.
Do I need the internet?
Only to fetch new content and pictures. Once a day’s cards have loaded they stay on the device, so a car journey or a patchy signal does not end the evening.